It takes 8-12 months before customer service managers are fully productive
Help success managers provide the best experience to your customers
A culture of learning, practice, and feedback leads to more engaged employees and higher retention.
Reuse your existing content (e.g. Powerpoint, Gdrive, Confluence etc). It gets better over time with built in content feedback and verification
Enable every customer success manager to become a trusted advisor that adds value
Reduce ramp time & close deals faster
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